Shipping policy
# Shipping Policy
**Last Updated: 27 August 2026**
Thank you for shopping with **Blend & Build Nutrition**.
This Shipping Policy explains how orders placed through our website are processed, shipped, and delivered.
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## 1. Shipping Locations
We currently deliver to the following locations in Maharashtra, India:
- Navi Mumbai
- Pune
- Jalgaon
We reserve the right to update, expand, restrict, or modify our delivery locations at any time.
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## 2. Order Processing
Orders are generally processed within **1–2 business days** after successful payment confirmation.
Orders are not usually processed on Sundays or public holidays.
During periods of high demand, sales, promotions, or unforeseen circumstances, order processing may take longer.
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## 3. Delivery Timeline
Estimated delivery timelines may vary depending on the delivery location and courier availability.
Generally, orders may be delivered within:
**3–7 business days after dispatch.**
Please note that delivery timelines are estimates and are not guaranteed.
Delays may occur due to:
- Courier delays
- Weather conditions
- Public holidays
- Operational delays
- Incorrect or incomplete delivery information
- Other circumstances beyond our reasonable control
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## 4. Shipping Charges
Shipping charges, if applicable, will be displayed during the checkout process before you complete your order.
We may offer free shipping on selected orders, products, or promotional offers. Any such offer may be changed or withdrawn at any time.
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## 5. Order Tracking
Once your order has been dispatched, tracking information may be shared with you through the contact details provided during checkout, where available.
Please ensure that your email address and phone number are entered correctly when placing an order.
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## 6. Accurate Delivery Information
Customers are responsible for providing accurate and complete delivery information.
Please ensure that the following details are correct:
- Full name
- Complete delivery address
- Correct PIN code
- Mobile number
- Email address
We are not responsible for delivery delays or failures resulting from incorrect or incomplete information provided by the customer.
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## 7. Failed Delivery Attempts
Our delivery partners may make delivery attempts according to their standard procedures.
If a delivery fails because:
- The customer is unavailable
- The address is incorrect or incomplete
- The customer cannot be contacted
- The delivery is refused
the order may be returned or delivery may be delayed.
If reshipping is possible, additional shipping charges may apply.
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## 8. Address Changes
If you need to change your delivery address, please contact us as soon as possible.
Address changes may only be possible before the order has been processed or dispatched.
Once an order has been dispatched, we may not be able to modify the delivery address.
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## 9. Lost or Damaged Shipments
If your order arrives damaged, please contact us within **48 hours of delivery** and provide relevant photographs or videos of the product and packaging.
If your shipment appears to be lost during transit, please contact us and we will investigate the matter with the relevant shipping partner.
Any resolution will be handled after appropriate verification and in accordance with applicable law.
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## 10. Order Status
Once an order has been successfully placed and payment has been confirmed, you may receive order confirmation and shipping updates through the contact details provided during checkout.
Please check your email, SMS messages, or other notifications for updates.
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## 11. Contact Us
For questions regarding shipping or delivery, please contact us:
**Blend & Build Nutrition**
**Business Name:** The Fitness Town
**Email:** blendnbuildnutrition@gmail.com
**Contact Number:** 8585871818
**Address:** The Fitness Town, Jalgaon, Maharashtra, India
**GSTIN:** 27BQAPC9950Q1Z9
**Grievance Officer:** Deeptesh Chhabaria